Requestor Training –
Technician Training –
Technician Training – Mobile Device
Scheduled Work Orders – and Templates –
Adding Scheduled Work Orders from a Template
Editing an Instance of a Scheduled Work Order
More Resources:
Maintenance for Healthcare
Click on the links below to view help content for the product(s) you are using:
TheWorxHub
Work Order
Planned Maintenance
Work Center
Inventory
Capital Forecast
Critical Alarm
Resources for New Managers/Supervisors
If you have new managers or supervisors on your team, here are some resources to get them using TheWorxHub like a pro:
- [5 min read] Get familiar with the Dashboard, Search page, and Pulse Tab
- [20 min video] Review the workflow of requests and work orders with the Workflow and Navigation Part 2 training
- Watch the recorded trainings for managing assets [10 min video] and scheduled work orders [30 min video]
- Get familiar with processing work orders on mobile and desktop [20 min read] and watch the technician mobile training [30 min video]
- Take a deep dive into reporting [40 min video] and skim this article [10 min read]
- [15 min read] Review how to set up and manage resident billing
Once they’ve tackled the list above, send them these resources:
- Recorded Classroom Trainings (10-30 minute tutorial videos)
- Help Site (brief how-to articles and videos)
- TheWorxHub Connect Sessions (deep-dive training sessions from our virtual conference)
[CHALLENGE]: Send these resources to a new manager or supervisor on your team and add them to your onboarding resources. If you’re newer in the role, schedule 30-minute blocks once a week to work through these resources.
