The joint commission tjc
The joint commission tjc

Elevating Safety and Quality in Behavioral Health Care: The 2024 National Patient Safety Goals


The 2024 National Patient Safety Goals (NPSGs) for Behavioral Health Care and Human Services, effective from January 1, 2024, reflect The Joint Commission’s commitment to enhancing the safety and quality of care in these critical areas. These goals are specifically tailored to address the unique challenges and needs of behavioral health care and human services.

Key Focus Areas of the 2024 NPSGs for Behavioral Health Care and Human Services

The behavioral health care sector encompasses a wide range of services, including mental health treatment, substance abuse treatment, and services for those with developmental disabilities. The NPSGs for this sector are designed to ensure that organizations provide safe, high-quality care tailored to the specific needs of their clients.

Overview of the 2024 NPSGs

While the complete details of the 2024 NPSGs can be accessed through The Joint Commission’s website, the main areas of emphasis include:

  1. Client Identification:
    • Accurate identification of clients to prevent errors in treatment and medication administration.
  2. Suicide Prevention:
    • Implementing strategies to identify and mitigate risks associated with client suicide and self-harm, particularly in higher-risk settings.
  3. Safety in Treatment Settings:
    • Ensuring safe environments, especially for clients who may be vulnerable due to cognitive impairment or mental health conditions.
  4. Medication Management:
    • Safe prescribing and monitoring of medications, particularly those with a high risk of causing harm.
  5. Communication of Care:
    • Effective communication among caregivers and with clients and families regarding treatment plans and changes in the client’s condition.
  6. Infection Control and Prevention:
    • Implementing practices to prevent the spread of infections within behavioral health care settings.

Implementation and Compliance

  • Resource Accessibility:
    • The Joint Commission provides resources, including downloadable chapters and simplified versions of the NPSGs, to assist organizations in understanding and implementing these goals.
  • Continuous Improvement:
    • These goals should be integrated into the routine operations of behavioral health care organizations to promote ongoing compliance and improvement.

Significance of the 2024 NPSGs in Behavioral Health Care

  • Enhanced Client Safety: These goals play a crucial role in reducing risks and improving the safety of clients in behavioral health care settings.
  • Quality of Care Improvement: Adherence to the NPSGs helps maintain high standards of care, contributing to better outcomes for clients.
  • Standards of Excellence: The goals serve as a benchmark for behavioral health care organizations to measure and enhance their service delivery.


The 2024 National Patient Safety Goals for Behavioral Health Care and Human Services represent a significant stride in safeguarding the health and wellbeing of clients in these settings. By adhering to these goals, behavioral health care organizations can create safer, more effective environments for their clients. The Joint Commission’s dedication to raising the bar in health care standards is clearly reflected in these comprehensive goals, highlighting their commitment to the continuous improvement of care quality and client safety in the diverse and complex field of behavioral health care.